Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, you will receive the exact same product as shown in the photos. All our product images are taken from the actual items, aiming to restore the most authentic details of the products. You can purchase with confidence.

How to contact customer service?

Click the customer service contact information below to go directly to the customer service page:

📞 WhatsApp: +44 7895 064965

📸 Instagram: @autoemblepros

Which courier do you use and when will it be delivered?

✈️Shipped directly from our studio in China via DHL / EMS airmail. Delivery is expected within 6-10 working days after dispatch.

Can I customize the color and pattern I want separately?
Yes, we offer exclusive custom car logo services to help you design a unique logo that truly represents you! Please contact our customer service for customization:
📞 WhatsApp: +44 7895 064965
📸 Instagram: @autoemblepros
 
If I am not satisfied with the car logo after receiving it, can I return it?

1.Since handcrafted emblems are bespoke art pieces created specifically for you, they are unique and cannot be resold. Therefore, returns or exchanges are not supported for non-quality issues.

2.Our Guarantee: To ensure your 100% satisfaction, we will send high-quality photos and videos of the finished product for your confirmation before shipping. We only dispatch the order once you have approved the final result.

3. Regardless of the item type, if your emblem is damaged during transit, please take photos of the packaging and product and contact us immediately. We will resend a replacement for free as part of our commitment to your "Perfect Solution."

Will the car emblem peel or fade? How is its quality?

We have added a special UV and water-resistant protective layer. Having undergone extensive testing, you can rest assured about the quality!

Information about us

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